The Introzy blog.

PartnerOps

Referral Commissions Are Growth Capital, Not a Cost

The most efficient acquisition dollars you can spend are the ones you pay after the revenue arrives. Why generous, transparent referral commissions are a growth strategy, and how to design a plan partners love to sell for.

Zac Sheffer · August 28, 2026 · 8 min read

Playbooks

Referral Fee Benchmarks: What Agencies, Consultants, MSPs, and Law Firms Actually Pay

Typical referral fees run 5 to 10% of collected revenue for a simple introduction, and higher when the partner helps sell. Verified benchmarks by industry for agencies, consultants, MSPs, and the special rules for law firms.

Zac Sheffer · August 28, 2026 · 6 min

PartnerOps

Stop Losing Referral Commissions: The Finance Case for Tracking Every Intro

Referrals arrive by text, email, and quick mentions, then die in spreadsheets nobody trusts. Where partner commissions actually leak, what the research says it costs, and how a system of record from intro to payout fixes it.

Zac Sheffer · August 28, 2026 · 8 min

Perspectives

The hidden cost of losing warm introductions after the first handoff

A warm intro feels like a done deal, until it goes quiet. See how untracked referrals cost you revenue and the trust of the partner who sent it.

Nicole Adams · August 25, 2026 · 3 min

Playbooks

Manual follow-up burns goodwill

Partners ask 'any news on that intro?' and you're guessing. See why manual follow-up burns trust and revenue, and how tracked handoffs keep both.

Nicole Adams · August 21, 2026 · 4 min

Perspectives

Introductions, Kept Warm

Automation made intros faster and colder. See how Introzy keeps the person in every referral, from first intro to the payout that proves it mattered.

Nicole Adams · August 19, 2026 · 4 min

Perspectives

Why measuring the value of an introduction does not diminish its generosity

Measurement does not reduce an introduction to a transaction. It preserves the evidence of what goodwill set in motion, so the connector no longer disappears from the value they created.

Kevin Chern · August 13, 2026 · 7 min

Playbooks

What's a Fair Referral Fee? A Framework for Getting the Number Right

Referral fees typically run 5–15% of deal value, but the right number depends on deal type, size, and involvement. A clear framework for setting a fee both sides accept.

Evan Youngblood · August 12, 2026 · 10 min

Perspectives

It's Okay to Get Paid for Making Introductions

Seven arguments say introductions should always be free. Every one of them confuses payment with the thing that actually corrupts trust: carelessness.

Kevin Chern · August 10, 2026 · 8 min

Playbooks

The Metrics That Matter in a Partner Program

Stop tracking vanity metrics. Six numbers predict partner program health: active rate, referrals per partner, conversion, win rate, time-to-first-referral, and retention. With benchmarks and action triggers.

Sue Foley · August 10, 2026 · 8 min

Perspectives

The Strategic Case for Curated Marketplaces in Professional Services

Advisory firms that formalize their referral networks into curated marketplaces gain recurring revenue, stickier clients, and a moat competitors can't copy. The full strategic case, including the commission structure that works.

Kevin Chern · August 7, 2026 · 10 min

Playbooks

How to Start a Partner Program: The First 90 Days

A step-by-step 90-day launch plan: define your ideal partner profile, recruit 5-8 warm partners, set up tracking, and get your first referrals without the mistakes that kill most programs.

Sue Foley · August 7, 2026 · 11 min

Perspectives

Partnerships Professional: A Career That Is AI Supported and AI Proof

AI will automate partner ops and raise the bar for what good looks like. It will not replace the humans who move trust between companies. Nine reasons why, with data.

Kevin Chern · August 5, 2026 · 5 min

Perspectives

Partnerships Are a Flywheel, Not a Campaign

Partner programs fail when they're judged like campaigns: launch, measure revenue, quit at day 60. The motion is a flywheel, and the winners are the ones who resource it long enough to spin.

Kevin Chern · August 5, 2026 · 6 min

Perspectives

Why I Built Introzy

Referrals are one of the highest-trust growth channels in business, and one of the least tracked. Introzy was built to change that.

Kevin Chern · August 3, 2026 · 7 min