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Introzy vs ReferralHero, which fits your team?

Last verified October 2026.

Two different beliefs

ReferralHero believes in rewarded word of mouth.

Give every customer a referral link, reward them with cash, gift cards, or points, and run it as a campaign: a waitlist, a contest, or an always-on referral program. If you have hundreds of happy customers to activate, that campaign machinery is a genuine strength.

Introzy believes in trust.

Track the introductions that already happen, from people who already trust you, and make sure the deal, the attribution, and the commission are visible to everyone involved. No marketplace, no recruitment funnel. Just the relationships you’ve earned.

The differences that change your week.

ReferralHeroIntrozy
Time to livePlug-and-play widgets and hosted landing pages; ReferralHero says programs are built in about 48 hours. 7-day free trialSign up in minutes; program live in days
How pricing worksBasic $249/mo (1,000 subscribers, 1 campaign) · Pro $399/mo (unlimited subscribers and campaigns) · Pro + Done For You, custom. 7-day trial, no free plan. Email overage, SMS, and payout fees on topFree up to 5 active referrals · Growth from $29/mo · Enterprise, all public, everything included
What’s gated by planBasic: one campaign and 1,000 subscribers (advocates and the people they refer both count), no CRM, Stripe, or Zapier integrations and no API. Pro adds unlimited campaigns, 500+ integrations, API, and multiple admins. Mobile SDK and guided onboarding need an annual planNothing. Free includes every feature; plans only change how many referrals can be active
Who it’s really forBusinesses activating many customers, patients, or subscribers: dentists, home services, fintech, SaaS, mobile apps, and pre-launch waitlistsOperator-led SMBs (3–100) that already get referrals
Program modelCustomer referral links, leaderboards, points, coupons, contests, and rewardsTrust-based referral relationships, tracked from intro to invoice
When a referral stallsMulti-step referral statuses and behaviour-triggered email and SMS nudge sharers; analytics show it when you lookKai flags it, drafts the follow-up, waits for your approval
CommissionsRewards paid as cash, gift cards, or donations. Processing fees from 2.5% + $0.50 per payout (ACH, capped at $20), 4.5% + $0.50 on US cards, 6.0% + $0.50 on international cardsComputed from the deals partners actually sourced, with statements both sides read
Contract shapeSelf-serve monthly plans after a 7-day trial; mobile SDK and guided onboarding require an annual planMonthly or annual, cancel anytime, no card to start

Choose ReferralHero if…

You have hundreds of customers, patients, or subscribers to turn into advocates.
You want waitlists, contests, leaderboards, and gamified rewards, not just referral tracking.
A $249+/mo plan plus per-payout fees fits the volume of rewards you send.

Choose Introzy if…

Your referrals come from a few partners who already trust you, not a customer campaign.
You pay a fee when a referred deal closes, not a reward every time someone shares a link.
You want to start free with 5 active referrals and every feature, no trial clock.

Running a small partner program? Log each intro as it happens, set the fee once per partner, and Introzy works out the commission when the deal closes. Free covers 5 active referrals and Growth starts at $29/month (see pricing). Still tracking referrals in a sheet? Start with the free referral tracker.

Sources

ReferralHero plan names, prices, subscriber and campaign limits, the 7-day trial, plan-gated features, and email, SMS, and payout fees sourced from referralhero.com/pricing as of October 28, 2026. Positioning and example industries from referralhero.com as of the same date. ReferralHero is a strong fit for customer referral and waitlist campaigns. If something here is outdated, let us know and we’ll update it.

Switching from ReferralHero? Your own partner list and referral history import in minutes. Campaign widgets, leaderboards, waitlists, and reward payouts to customers are their product, not ours — we don’t replace that motion. No data you own is left behind.

Comparing the category rather than a vendor? Read What is an AI PRM?